Frequently Asked Questions
Everything you need to know about your Fancii & Co. experience.
How long does shipping typically take?
Standard shipping usually takes 3-7 business days within the continental US. International shipping times vary by location, typically arriving within 10-15 business days.
What is your return policy?
We offer a 30-day risk-free trial. If you are not completely satisfied with your purchase, you can return it for a full refund within 30 days of the delivery date.
Do your mirrors come with a warranty?
Yes, all Fancii & Co. mirrors and beauty tools are covered by a 12-month limited warranty against manufacturing defects.
How do I charge my LED vanity mirror?
Most of our mirrors are rechargeable via the included USB cable. A full charge typically lasts up to 10 hours of continuous use depending on the brightness setting.
Are your products cruelty-free?
Absolutely. We are committed to ethical beauty standards, and none of our products or components are tested on animals.
Can I change or cancel my order after it's placed?
We process orders quickly to ensure fast delivery. Please contact our support team within 1 hour of placement if you need to make changes or cancel.